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Company History

Senior Staff Members | Company History | Working at CommPac

 

Communications-Pacific, Inc. (CommPac) was founded in Honolulu, Hawaii in 1969 by Bobbye Hughes McDermott. Bobbye’s first client was the Honolulu Gas Company, a company that remained a CommPac client through 26 years and three ownership changes. Over the years, however, Bobbye built an extraordinary travel marketing firm that represented many of the top travel industry companies in Hawaii. In the late 1970s Bobbye left the business to travel full time with her husband, John McDermott, and to write the highly successful series of “Lost & Found” travel books. She sold CommPac to her close friend Bill Cook, a well respected journalist and public relations professional. Bobbye stayed in touch with CommPac through the years. She returned to serve as a senior consultant in the travel marketing division during the late 1980s, and she was the guest of honor at the company’s 30th anniversary celebration in 1999. Bobbye passed away in 2000.

During the years that Bill Cook ran CommPac, the company grew steadily and added many corporate clients. Patti Cook, a well respected businesswoman and public relations professional, joined her husband in building the company and providing top-quality service to CommPac’s clients. In the early 1980s, Bill and Patti retired to live on the Big Island of Hawaii. They sold the company to Clif Kagawa and Rick Zwern. Bill Cook passed away in 2001. Patti continues to live on the Big Island where she operates a charming gift shop known as “Cook’s Discoveries” in Waimea.

When they took over the company, Clif Kagawa and Rick Zwern were CommPac’s youngest owners, and they brought tremendous entrepreneurial energy to the company during the economic boom years of the mid-1980s to early 1990s. Under their leadership, CommPac became the largest public relations and marketing firm in Hawaii. They formed an associate relationship with one of the world’s largest public relations firms, Hill & Knowlton, and eventually sold CommPac to Hill & Knowlton in a deal that closed in 1993. Clif went on to manage Hill & Knowlton’s operations in Asia, and Rick, after a one-year sabbatical, became the international training director for Hill & Knowlton. Both Clif and Rick have maintained a friendly relationship with CommPac and frequently stop by the office. Rick also provides regular training seminars for the CommPac staff.

While Hill & Knowlton owned and operated CommPac, from 1993 until 1998, the company was known as Hill & Knowlton Hawaii. Like many businesses in Hawaii, CommPac downsized dramatically during the early to mid-1990s when Hawaii’s economy was among the weakest in the nation. In 1995, Hill & Knowlton recruited Kitty Lagareta to manage its Hawaii office. Kitty had worked for Clif and Rick at CommPac from 1986 until 1994. She left the company to pursue her own entrepreneurial efforts. Kitty was one of the founders of Hawaii Online, the state’s oldest and for years its largest Internet service provider (ISP). In 1995, Kitty and her partners sold Hawaii Online to a telecommunications company, and Kitty accepted the opportunity to manage Hill & Knowlton Hawaii.

In 1998, Kitty successfully negotiated the purchase of the Hawaii office from Hill & Knowlton. She reinstated the original name of the company - Communications-Pacific, Inc. - and brought in another equity partner, Alan Hoffman, who serves as company president. Together, Kitty and Al have built a team of first-class public relations and marketing professionals, doubled the size of the company, and tripled company revenues by providing outstanding counsel and service to many of Hawaii’s top companies and organizations.

In 2002, CommPac became a full-service integrated communications company when it created two new divisions, CP Interactive (in February) and CP Advertising (in June). CP Interactive offers clients a full range of Web development and interactive marketing services that are an excellent complement to CommPac’s other services. CP Advertising is a full-service advertising agency, providing account management, creative and media services. Both divisions include a number of highly talented individuals with proven track records of achieving exceptional business results, and both have moved rapidly to become serious competitors in their respective industries.

Today, CommPac is a one-stop communications shop, where public relations, advertising and interactive communications specialists work together to solve problems and seize opportunities for our clients. The CommPac team is exceedingly proud to carry on the top quality work and dedication to client service that have been the company’s signature since 1969.

 

 

   
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